Total I.T. Management

for small mid-sized businesses

What is Managed I.T?

With each business day that comes to pass, it is evident that consumers and businesses are becoming more and more reliant on technology to get anything done. Businesses are finding that they need to start dedicating the same level of care and attention in their I.T Infrastructure like they do in customer service and bookkeeping. If your technology is working then your day is a pleasant one where customers are being taken care of and money is flowing in. However as soon as your technology stops working, that day can soon turn into an unproductive disaster. Suddenly customers are getting impatient, new customers are not coming in, employees can’t work, or perhaps everything comes to a grinding halt.

By retaining a Managed I.T service provider you can have experts take care of your business I.T with the proper knowledge and care at a price that is much more affordable than adding a dedicated technician or administrator to your payroll. This way you as a business owner can rest assured that the right best-practices are put into place and loose ends that are unnoticed to the untrained eye are fixed so major business I.T issues are prevented instead of experienced.

Do I really need Managed I.T?

Where do I start and what more needs to be taken care of?

Here are some of the most common questions that we ask when first meeting with clients. I.T has evolved into much more than just plugging in computers and wishing for the best. Certain risks need to be discussed and mitigated f you wish to avoid technology nightmares. There are many more areas that need care to fully protect your business but these are just some of the few questions to consider.

 Is the I.T hardware being used match your business needs?

 What is the current status of your hardware? Do you know if its time to replace it due to failure symptoms or performance red flags?

 Is your network properly designed, configured, and administered? And if you think it is how do you prove it?

Are your software and operating systems properly setup and maintained?

 Are you backing up your data? If you are have you verified its integrity and reliability by test restoring the data every so often?

Are your computers protected against security threats and users aware of the latest tricks used by scammers/cybercriminals?

Is your hardware and software being used to its full capability? Can you get more things done with what you have or save more money?

 

These may seem like obscure or benign items to think about however these questions, underlying systems, and best practices are very important to consider to protect your business operations. When we respond to support calls a lot of incidents or disasters could have been avoided if some of these practices were proactively taken care of. As your Managed I.T partner we make it our mission to tie any loosed end in your systems or processes so we can avert rainy days and provide your business with as many pleasant working days as possible. We make sure that we take care of your business like as if it were our own.

We think I.T should empower your business, rather than giving you one more thing to worry about 

Our Service specialties

Computing & Storage

Remote and Onsite Support

Maintenance & Repair

Security and Controls

Data Recovery and more

Network Engineering

 Cabling and Racks

 Routing, Switching, Firewalls

 Security Cameras

 Remote Access and more

Server Administration

Windows, OS X, and Linux Servers

AD, DNS, File, DB, Print, and more

Onsite or Cloud based

Monitoring and Performance

I.T Support & Management

Compliance, Inventory, & Audits

Planning and Estimates

Pay-as-you-need Support

 Monthly pro-active service

Information Security

 Malware and Web Threats

Access Control and Logging

 Intrusion Detection and Prevention

User Controls and Monitoring

Other Services

 Web & Graphic Design

 Web-hosting & Email Solutions

 Off-site backups

Hardware/Software Procurement

Different businesses we have worked with

Physicians
Veterinarians
Accountants
Psychiatrists
Optometrists
Contractors
Plumbing & HVAC
Retail Stores
Restauraunts
Hospitality
And many more

Does your business have a web presence strategy? Let’s showcase your business by building your own website and using social media. This way when the customers come looking for you online, you’ll be available 24/7 to teach them all about your business and get new customers.

Pay-as-you-go Pricing

$79.99/hour

 Service is provided on-site or remotely

 If equipment needs to be taken back to our office, we deliver it back to you

 Service is provide with profession quality and speed to get you back up and running ASAP

 Service is provided on-site or remotely

 If equipment needs to be taken back to our office, we deliver it back to you

Many of our monthly paying managed I.T subscribers were first pay-as-you-go incident response customers but loved our service so much that they opted to sign-up for one of our managed I.T plans.

Peace of Mind: Managed I.T Plans

Paid Monthly

Reach your business objectives with a well-planned technology strategy

Grow your business with a cost-effective, scalable IT infrastructure

Focus more on your business – we’ll focus on your technology

Reduce risks of information technology, such as downtime and data loss

Reduce your overall technology costs

Sleep better at night knowing you have I.T. Experts behind the scenes proactively maintaining your I.T infrastructure

Basic Peace of Mind

Basic I.T.

$69.99/month

  • Business Needs
  • Up to 5 Users
  • Up to 5 Computers
  • 0 Servers
  • Up to 1.5 hours a month
  • Computing & Storage
  • Monthly Computer Tune Up
  • Clean & Dust Internals every 6 months
  • Malware/Virus Monitoring & Removal
  • Hardware Health Monitoring – CPU, Memory, Hard Drives, Fans, Power, etc.
  • General Software & Hardware Support
  • Setup, Monitor, and Test Local Data Backups
  • Networking & Cloud
  • Support for Router, Firewalls, Switches, & Wireless
  • Web Filtering
  • 1 included domain name
  • 5GB Website Hosting
  • 3 Basic Email Accounts
  • 70GB Cloud File Backups
  • VPNs, Fail Over, and Load Balancing
  • Servers
  • IT Management
  • Create and Maintain IT Documentation
  • I.T. Growth Planning & Estimates
  • Free Monthly Status Reports

Better Peace of Mind

Safe I.T.

$149.99/month

  • Business Needs
  • Up to 10 Users
  • Up to 10 Computers
  • Up to 1-2 Servers
  • Up to 3 hours a month
  • Computing & Storage
  • Monthly Computer Tune Up
  • Clean & Dust Internals every 6 months
  • Malware/Virus Monitoring & Removal
  • Hardware Health Monitoring – CPU, Memory, Hard Drives, Fans, Power, etc.
  • General Software & Hardware Support
  • Setup, Monitor, and Test Local Data Backups
  • Networking & Cloud
  • Support for Router, Firewalls, Switches, & Wireless
  • Web Filtering
  • 1 included domain name
  • 5GB Website Hosting
  • 7 Basic Email Accounts
  • 120GB Cloud File Backups
  • VPNs, Fail Over, and Load Balancing
  • Servers
  • Windows Server Support
  • Server Backup & Recovery Testing
  • Server Maintenance and Monitoring (Performance, Health, & Configuration)
  • Emergency Power Configuration
  • IT Management
  • Create and Maintain IT Documentation
  • I.T. Growth Planning & Estimates
  • Monthly Service Reports
  • Compliance Assistance (HIPAA, etc.)

Best Peace of Mind

Pro I.T.

$299.99/month

  • Business Needs
  • Up to 25 Users
  • Up to 25 Computers
  • Up to 2-3 Servers
  • Up to 5 hours a month
  • Computing & Storage
  • Monthly Computer Tune Up
  • Clean & Dust Internals every 6 months
  • Malware/Virus Monitoring & Removal
  • Hardware Health Monitoring – CPU, Memory, Hard Drives, Fans, Power, etc.
  • General Software & Hardware Support
  • Setup, Monitor, and Test Local Data Backups
  • Networking & Cloud
  • Support for Router, Firewalls, Switches, & Wireless
  • Web Filtering
  • 1 included domain name
  • 5GB Website Hosting
  • 3 Basic Email Accounts
  • 170GB Cloud File Backups
  • VPNs, Fail Over, and Load Balancing
  • Servers
  • Windows Server Support
  • Server Backup & Recovery Testing
  • Server Maintenance and Monitoring (Performance, Health, & Configuration)
  • Emergency Power Configuration
  • IT Management
  • Create and Maintain IT Documentation
  • I.T. Growth Planning & Estimates
  • Monthly Service Reports
  • Compliance Assistance (HIPAA, etc.)

What if you need more hours? You get a loyalty discount

For times that you find you need more support hours in a particular month we make it easy to get discounted extra time without upgrading your entire I.T Peace of Mind plan.  This way you get the the on-demand extra time when you need it, and you get a discounted hourly rate which saves you money.

Normal Pay-as-you-go Hourly Rate: $79.99/hour

Basic I.T Extra Hours: $59.99/hour

Safe I.T Extra Hours: $49.99/hour

Pro I.T Extra Hours:  $39.99/hour

What if these plans don’t exactly fit my needs?

Don’t worry we provide many different services and contract arrangements depending on your business needs. In the world of IT one-size does not fit all so we are more than happy to take the time and work together with you to create an IT service arrangement that fits your needs and budget.